How LEAN Design Impacted the new Genesis Davenport Healthplex

When the Genesis Health System (GHS) embarked on the journey to build a new medical facility from the ground up, they had the chance to dramatically reimagine their workplace and provide an even more enhanced and supportive environment for patients and their families.

With a focus on minimizing waste and any non-value added steps, the new healthplex was designed to improve patient flow so providers can serve patients quicker and more efficiently as they move through stages of care and with the flexibility to reconfigure spaces to meet changing patient needs.

The new Genesis Davenport Healthplex houses 10 family practice providers, in addition to Convenient Care, Physical Therapy/Rehab, Imaging, and a moderately complex Lab.  This two-story, 43,000 SF clinic is designed to reflect the Genesis values, to streamline and enhance the patient experience by reducing wait times and to provide convenient care.  The facility contains over 35 same-handed, right sized exam & procedure rooms and is designed using LEAN methodologies and a series of full size mock-ups.

LEAN Mock-up pic

LEAN Planning & Design

To achieve the most efficient, patient-centered solution, BLDD Architects and GHS used a cross-functional, LEAN approach to programming and design.  This involved working from day one with an integrated team of care providers, physicians, nurses, medical assistants, laboratory and radiology technicians, and receptionists to work collaboratively with the architect, contractor, and Genesis leadership to create a facility fully focused on Genesis’ mission:   To provide compassionate, quality health services to all those in need.

LEAN 2P Event

 Throwing aside the traditional programming through design development approach, the whole team – using a series of integrated Lean 2P (Process/Preparation) Construction Design Events – collectively made operational and design decisions to achieve facility outcomes in support of Genesis’ goals for the project, including reducing non-patient care spaces, reducing lead time to shorten patient visits, optimizing adjacencies to overlap support, providing space that promotes teamwork, and increasing room flexibility to decrease operational downtime.

Steve Oliver, AIA, NCARB, LEED AP

Principal, Director of Healthcare

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